Privacy Policy

Effective Date: 10/12/2024

Introduction

Welcome to Pixi Player, developed by Pixi Platforms Inc., a Delaware-registered company ("we," "our," or "us"). We are committed to your privacy and to complying with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using Pixi Player, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Information You Provide

  • Account Information: Name, email, and profile data via third-party login (Google, Apple).
  • Feedback: Any info you provide in support or contact requests.

2. Information We Collect Automatically

  • Device Info: OS, model, and identifiers.
  • App Usage: Interactions, settings, and playback data.

3. Facial Landmark Data (TrueDepth API)

We use Apple’s TrueDepth API to access facial landmark data in real-time. This allows characters in Pixi Player to respond to your facial expressions for enhanced interactivity. No TrueDepth data is stored or transmitted — it is used solely on-device and never leaves your iPhone or iPad.

4. Microphone Input

Pixi Player may access your device’s microphone to enable voice-driven features such as character interactions or command input. All audio processing is done entirely on your device. We do not record, store, transmit, or share any microphone data — it never leaves your phone.

How We Use Your Information

We use collected data to:

  • Enable and maintain Pixi Player functionality.
  • Personalize your experience and improve performance.
  • Analyze usage patterns (non-identifiable analytics only).
  • Comply with legal obligations.
  • Send support and service notifications.

Data Sharing

We do not share your personal data with any third parties. We also do not sell, rent, or trade any user information.

Data Security

Your data is secured using industry-standard methods, including encryption and access control. However, no system is completely immune from risk.

Your Privacy Rights

1. GDPR Rights (EU Residents)

You may:

  • Access a copy of your data.
  • Correct incorrect or incomplete data.
  • Request data deletion.
  • Object to data processing.

2. CCPA Rights (California Residents)

You may:

  • Know what data we collect and why.
  • Request deletion of personal data.

Contact us anytime at [email protected] to exercise your rights.

User Controls

You may delete your account at any time within the app. Sensitive data is never stored or transmitted to our servers. Most collected data is not linked directly to your identity and is used only for aggregate analysis.

Children's Privacy

Pixi Player is not intended for children under 13 (or under 16 in the EU). If you believe a child has submitted personal data, please contact us at [email protected] and we will remove it.

Policy Updates

This policy may be updated from time to time. Significant changes will be communicated via the app or email.

Contact Us

If you have questions about this policy or how your data is handled, reach out to us at [email protected].